Professional Services

The LogMatrix professional services team and its resellers and partners are a dedicated group of implementation professionals. They have the product expertise; technical skills and experience to help you quickly customize your LogMatrix software solution.

Whether an organization consists of a few hundred or a few thousand people, implementing an enterprise-wide network log management or security information and event management (SIEM) system is a challenge. Having successfully implemented and supported hundreds of enterprises for network and security management, LogMatrix understands that technology is only part of the equation. An organization's people and business processes require equal focus.

Unlike security information and event management (SIEM) toolkits that require many months of experience consulting resources to implement, our solution are designed to enable your success in a matter of days. Our professional services team fully supports this philosophy (they won't be hanging out on your nickel trying to pitch the next project, for example), and has developed a methodology for security information and event management (SIEM) implementations that has proven its success in the field. The basic approach is to plan carefully to deliver fast "time to value."

We don't need a "fast track" approach because that's what our solutions do anyway. We've taken national companies live into production in only a few working days. If you're considering other products, don't forget to ask them how much services you'll need to implement their product. If professional service fees are a significant part of the proposal you know it's going to be a long, drawn-out, expensive affair. You need effective IT service management, and you need it quickly. You get that with the LogMatrix security information and event management (SIEM) solutions.